FAQ


1. How I upload the artwork?


Once your job is placed successfully, you will get option to upload file.


2. How does the Turn Around Time work?


Turn Around Time (TAT) starts from the date of approval and ends at the date of dispatch from us.

1 day TAT means, if the job is approved on Monday before 12 noon, the job will be shipped 1 business day later, i.e. on Tuesday.

2 days TAT means, if the job is approved on Monday before 12 noon, the job will be shipped 2 business days later, i.e. on Wednesday.

3 days TAT means, if the job is approved on Monday before 12 noon, the job will be shipped 3 business days later, i.e. on Thursday.

4 days TAT means, if the job is approved on Monday before 12 noon, the job will be shipped 4 business days later, i.e. on Friday.


3. What should artwork format?


The artwork should be in Press ready PDF (font embedded) format in CMYK with minimum 300dpi resolution. We process only in CMYK format. If there are any Spot colours in the artwork, it will be converted to CMYK.


4. Artwork Bleed


We require 3mm bleed around the finished artwork. (Example: A4 page:216x303mm trim: 210x297mm) Bleed is required to allow for the tolerance of Guillotines used in the finishing/cutting of the job and eliminate any margin of error.


5. Can you deliver the jobs with plain labels to a different address?


Yes. We can ship the jobs with plain labels without any branding as per the request.